Connects, Communicates and Engages Your Customers
JOC Exchange is an online solution for sellers of ocean container capacity.
JOC Exchange keeps your customers informed of your current capacity and rates through a branded, private online marketplace promoting the rates and capacity you choose to the customers you invite.
JOC Exchange is software as a service (SaaS). You post your rates and capacity, and we take care of the IT behind your marketplace.
- Managing Capacity
- Notifying Customers
- Managing Rates
- Understanding Customers Needs
- Integrating Your Website
For more information, see our FAQ »
All capacity and rate changes are automatically tracked and kept in your seller notification center.
You choose whether or not to send your customers notifications on a change.
Send high-impact notifications to a custom, targeted list of interested buyers automatically.
Your exchange suggests how interested a customer will be in changes based on their activity and can build custom recipient lists for you.
Keep your customers informed and engaged with notification emails – only about the changes they are interested in.Quick and easy to use notification tools give you the speed to be first to market with amended rates.
Update rates and capacity instantly by importing a spreadsheet.Export your sailings from the exchange into a spreadsheet for you to update and import to quickly and easily manage your marketplace.
Adjust the details on an individual sailing through the application’s easy-to-use interface.Make quick and nimble adjustments to make sure you sell exactly what you need
Through an intuitive base rate adjuster you can change rates on all sailings that meet particular conditions.Use a simple search tool to select sailings based on ports, regions, or other criteria and adjust all their rates at once.
Speak directly to your customer’s needs with targeted notifications.Your exchange tracks your buyers’ searches and transactions to keep you in tune with their needs.
Your exchange notifies you when customers are searching for capacity you are not currently offering.Insight into your customer’s searches yields new sales leads
Allow each user of your Exchange to switch between languages and set their preferenceCurrently available in English and Simplified Chinese; new languages can be added quickly at your request
Brand your exchange
Your exchange features your logo, your company colors, and customizable textBuyers can launch your exchange directly from your corporate website and never feel like they’ve left.
Reach new buyers
To expand your customer base, you can add a registration box to your siteOnly registrants you individually approve will be able to enter your marketplace